NIKLAS ANDERSSON

NIKLAS
ANDERSSON

I am a UI/UX designer with 10 years of experience in customer experience, digital operations, and marketing. With experience working for startups and SaaS companies, I specialize in designing user-friendly web and mobile interfaces that transform complex data into elegant, user-centered solutions.

Open to remote or in-person roles to bring creative and impactful design solutions.

A picture of Niklas smiling and looking down.

EDUCATION

B.S. Informatics - Specialization in Digital Design

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Kristianstad University, Sweden

Upper Secondary Education - Business & Trade Specialization

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Handelsgymnasiet Vårgårda, Sweden

LANGUAGES

  • English - Fluent
  • Swedish - Fluent
  • Norwegian - Fluent

SKILLS

SOFTWARES

  • Adobe XD
  • Illustrator
  • After Effects
  • Premiere Pro
  • Figma
  • Sketch
  • InVision

Frontend | Backend

  • HTML
  • CSS
  • PHP
  • MySQL

Frontend | Backend

  • HTML
  • CSS
  • PHP
  • MySQL

SOFTWARES

  • Adobe XD
  • Illustator
  • After Effects
  • Premiere Pro
  • Figma
  • Sketch
  • InVision

EXPERIENCE

Logo for Niklas Freelance

September 2021 – Present

UI/UX Designer

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Lexington, KY (Remote)

As a freelancer, I have led multiple design projects and closely collaborated with company owners and founders. These projects have been conducted both in person and remotely.

Project Descriptions

  • Mediocre - Designed a webpage for Heller Built’s content-rich Construction Science information, improving accessibility through an integrated, user-friendly on-page navigation system.
  • Balance You, Counseling + Wellness - Redesigned product and branding, revamped the website for better user engagement, and enhanced graphics and systems to align with the business.
  • DiPaola Training Systems - Upgraded website with new content and led product design for graphic elements.
  • Beredd - Designed and led the development of a new mobile app concept for the Swedish authorities, successfully delivering a solution that met needs and could potentially save lives.
Logo of Baby Journey

October 2023– January 2024

UI/UX Intern

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Stockholm, Sweden

Baby Journey is Sweden's largest pregnancy app, offering support from pregnancy until the child is 2 years old.  Developed with healthcare professionals, it offers comprehensive guidance and answers throughout this journey.

Project Descriptions

  • Collaborated closely with other UI/UX designers, providing and receiving feedback on various design iterations.
  • Managed research projects for stakeholders, founders, and management, communicating findings on how to improve mobile app flow and engagement to the development team.
  • Enhanced the infrastructure of a mobile app, focusing on improving consistency and user flow.
  • Presented research findings on consistency and user flow through wireframes and prototypes to the marketing team and stakeholders.
  • Collaborated with the team to successfully launch a new gamification strategy, independently researching and implementing widget solutions that boosted mobile app engagement.
Logo of Augment

June 2021– Present

Customer Account Manager

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Belfast, UK (Remote)

A leading e-scooter subscription start-up in Europe. Focused on the Swedish market through website management, mobile app development, marketing strategies, and customer account management.

Responsibilities included

  • Managed the Swedish website and mobile app, driving updates, SEO optimization, blog posts, and other changes that boosted sales and increased the company’s visibility.
  • Oversaw digital marketing efforts across multiple channels, driving brand awareness and engagement.
  • Managed B2B and B2C subscription accounts, overseeing renewals and ensuring high customer satisfaction.
  • Assisted subscribers with technical issues, payments, and inquiries.
  • Trained and mentored new team members, and assisted in recruiting and onboarding new hires.
Logo of KXULogo of KX

September 2017– September 2020

Duty Manager

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London, UK

KXU Fitness is part of KX, a high-end fitness club located in the heart of Chelsea, London. I got promoted from KX to help set up and launch KXU, the newest boutique in the KX fitness line.

Responsibilities included

  • Assisted the General Manager in all areas of running, managing and marketing the fitness boutique.
  • Handled all elements of client relations and satisfaction for the spa.
  • Processed POS (Point of sales) transactions and managed client accounts.
  • Oversaw Social Media @kxulondon, increasing engagement and followers.
  • Led and responsible for monitoring retail sales and membership goals.
  • Additionally, trained and mentored new team members.